So it seemed simplest to reconnect - the sockets are there and they were happy with the service. Phone. Today still no contact from yodel with a delivery time. . Compatible with Hub 3 and above. 0 Kudos. 42 (exc VAT), posting a parcel to your family, friends or customers through the Yodel network is easy and affordable. Yodel said that they made 3 attempts but it was a lie as I could not see any driver attempting to deliver the package. We would like to show you a description here but the site won’t allow us. Parcels made easy. Why is Smart Send Our Best Delivery Service for Ecommerce? Apart from requiring almost no effort to send multiple parcels, Smart Send has been developed with you in mind. Then enter your email address, and click on email me my new label and follow the instructions. The overall user rating for this number is Negative . Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. 5 million in 2020. We would like to show you a description here but the site won’t allow us. Joining in. Jump. My original post suggested the VM looks very carefully at the negative impact having Yodel as "your delivery partner" is having on the business of Virgin Media. To send a parcel in just a few clicks, simply enter your details and parcel weight at the top of this page to get a parcel postage quote in seconds. Account - Cable. Options. Have your parcel delivered to one of our thousands of stores across the UK open 7 days a week. Thank you for the update, please let us know how things go. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. With thousands of Yodel Stores located across the country, our Out Of Home services put customers in control of their parcel deliveries and returns. I tried to contact Yodel customer service. You can add up to 2 Mini boxes to watch and stream all around the home. 43% of Yodel customers polled in the Citizens Advice survey reported that they had a problem with their last delivery. Virgin Media . My parcel with a hub 4 was supposed to be delivered on Tuesday. Simply ring our friendly customer service team. 50 Mbps). Returned to Virgin Media. on 02-02-2023 09:43. Press Home and go to HelpJust come back nearer to your delivery date – then as soon as a link is displayed, you can track your order. Tuning in. Once by WebChat and twice by phone I have been told a WiFi Pod has been ordered and that I should receive a text from Yodel about the delievery within 4-6 hours. We want to make sure you feel in control of your order or appointment, so we’re here to help you understand everything from tracking your delivery, moving your appointments, or even cancelling a fault technician visit. For queries on delivery charges from online retailers please contact the retailer directly. It's just that I'm stuck home now, waiting for the delivery without a. I know in my heart that this is not your fault - but I am now tainted by the smell of Yodel when I think about having anything else delivered from you. The company works closely with 80 percent of the UK’s major retailers, delivering 150 million packages annually. Head to our tracking page and see what options are available to you or download the Yodel Parcel Tracker app and set delivery preferences for all deliveries in case you’re out – you can even upload a photo of your preferred safe place to send to the driver. When your parcel is on its way to you, our courier partners over at Yodel will. Yodel 1. I contacted Yodel and they said we ju. Zooplus (but for extra you can upgrade to a different company - worth it!) Just to point out that Yodel was named worst parcel delivery service again this year. Arrowmunda. 5 years ago: Virgin Media confirming my new tivo box will be delivered the next day. Virgin Media. If you have a tech booked they would have the equipment. Received my new - 5055353 We were excited to find that Virgin emailed us on 14th December to tell us that our order was dispatched and on the way for delivery on 15th as per the original order we placed in November Black Friday, booked a day off the phone didnt arrive. We would like to show you a description here but the site won’t allow us. Hi Tom, I do know it is Yodel - you are right - and I do know that they control the delivery side of things. We would like to show you a description here but the site won’t allow us. Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. Virgin Media; My Virgin Media; Shop; Help;. Hey darkfinger, thank you for reaching out and a warm welcome to the community to answer your question Yodel will require a signature, if you aren't in they will try again 3 times each day. on 02-12-2021 17:04. Similar to other people. wonkydragon. This sometimes will give you an estimated time too. If you're waiting to receive a parcel or have sent your returns via Yodel, you might experience delays with. true. To find a Yodel Store near you, please use our quick and easy store locator. Stay safe online. Networking and WiFi. Now I have. They will also give you a choice of dropping it off in a safe place, a pick up place (Shop) or a neighbour. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . From £ 38 a month. Hi VM, I placed an upgrade order last week and was told my new modem would be delivered on 25/11 by Yodel. I recently started a contract for an iPhone 14 and airpods and signed the credit agreement, i checked yodels tracking and it told me that the order was returned to sender. Phoned 150 first thing and actually got through to a UK call centre! The original order is now cancelled and a replacement order is being delivered on Saturday although it's still going to be Yodel delivering. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. Forum; Apps. I have registered for virgin media broadband and estimated delivery date when I placed the order was for tomorrow (16th Sept). We would like to show you a description here but the site won’t allow us. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. We do broadband. Calls to this number cost the same as national rate and will be included within national rate inclusive packages. Find out what you’ll be able to manage for your type of appointment or order below. She called back and left a voicemail confirming that it was booked in and would be delivered on Wednesday (tomorrow). . Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. We would like to show you a description here but the site won’t allow us. Opening times:We would like to show you a description here but the site won’t allow us. Yodel offers UK parcel tracking for all of their deliveries so you know exactly where your delivery is at any moment. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. It was meant to be delivered yesterday I can't contact a human on live chat or phone at Yodel. As in the title. 75 stars. Firstly, head to our tracking page and check the date your parcel is due to be delivered. Processed at National Hub. 75 stars. Not available with other Virgin Media TV services. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Failing that you will need to contact Yodel. . However, the very first step is to try to resolve the issue directly with Yodel. I have sent you a private message regarding this. I'm moving to a new house where the old owners had VM. So, there was a bit to and fro getting the date sorted. Find out what you’ll be able to manage for your type of appointment or order below. Hi First post here as I am at my wits end. We would like to show you a description here but the site won’t allow us. Compare TV, broadband and phone; Oomph bundles Re: Yodel (oh god, no) email when. We want to make sure you feel in control of your order or appointment, so we’re here to help you understand everything from tracking your delivery, moving your appointments, or even cancelling a fault technician visit. But you've missed the point I was making, Tom. Quite simply, don't click links in texts. Yodel is just the latest victim of a cyber "incident" and undoubtedly will not be the last. 5 stars. Virgin Media; My Virgin Media; Shop; Help;. If you would like to receive delivery reports, you can enter *0# followed by your text message and then send the message as you usually would. So Yodel basically asked me to be the middle man to help them confirm if VM has received the HUB 4 parcel. Shop. Following a successful trial over the summer with very. If not, you currently cannot upgrade your delivery service but don't worry, your parcel should reach you by 9pm on or before your expected delivery date. Regards Paul. ago vc-10 Virgin Media deliver their routers via Yodel And now Yodel's delivery tracker is. Virgin Media deciding to deliver the router on the day your service starts. KF”“@frostyy13 Thanks for coming back to us @frostyy13, unfortunately you would need to speak to Yodel to arrange a new delivery date. Browse Virgin Media Virgin Media Community. I'm a Very Insightful Person, I'm here to share knowledge. From £ 38 a month 18 month contract Check it out View FAQs > Virgin TV 360 Our Virgin TV 360 boxes are 4K and HDR-ready as standard. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714If Yodel is unable to resolve a complaint, other avenues of recourse may be available. Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. If Yodel is unable to resolve a complaint, other avenues of recourse may be available. Yodel | Parcel TrackingWe would like to show you a description here but the site won’t allow us. Returned to Virgin Media Returned My parcel's journey + 19/09/23 06:23. Options. The UK’s most popular channels, Catch Up services and built-in apps, in one place. He assisted me with that but not beyond that. So if you can nab a Hub 5 from Virgin it's well worth it. Hi. We could not find the parcel anywhere near the house at all. Lots of retailers use Deliver to Yodel Store for their Click & Collect service. So I was supposed to received a router and self install on the 26th. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to. Tue 18 May 2021 05. Home delivery of your equipment is an additional £5. Arrange a return to one of 300 retailers through a Yodel Store. . On the VM app it says the order has been processed and dispatched but no tracking number. " Based on this, I continued with the order and delivery was set 1st June. ). I haven't ordered anything, but it claims to be a yodel driver delivering something from Virgin Media. When you download the Yodel Parcel. . I. 2 Kudos. We would like to show you a description here but the site won’t allow us. Adam says: "The best thing you can do is actually look. 00 EDT. Choose date. I had my new gig broadband setup a couple of weeks back with a new Hub 5. 3:41 PM · Jul 24, 2023. It's just that I'm stuck home now, waiting for the delivery without a. Same here no parcel and no text message. Stream from Virgin Media: Virgin Media broadband required (min. Is there. We would like to show you a description here but the site won’t allow us. Everything you need is posted to you. Afternoon, Has anyone else had problems with Yodel delivering their hub? We've just upgraded and were told that the new hub would be delivered on 15. Click track your parcel and enter the code to get the latest delivery updates. With parcel deliveries starting from just £2. Yodel failed to deliver. If you are not able to rearrange during your delivery, you will need to wait for your. Virgin said my router should arrive on Tuesday the 6th. Home Phone. @Zach_R. If your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. We wouldn't be able to advise directly on the information provided by Yodel, as this would be based on their own internal investigations as to why. Virgin Media; My Virgin Media; Shop; Help;. Fri 10 Jan 2014 10. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Virgin text me in the 25th telling me yodel would contact - 5191673. on 12-11-2022 20:05. Change Store. A. and TV too…. Hello. backtothefuture. Amazon Logistics - 2. Virgin Mobile. Virgin Media; My Virgin Media; Shop; Help;. I kindly asked the particular agent who was with me at that time to help me out with raising a complaint which I know is ideally meaningless. 44pm and the. W hen Julia Whittaker, 70, received a text in early March saying she had missed a delivery from Royal Mail, and she needed to pay a £2. Following our upgrade to Volt I returned a Hub 3 via Connect+ on 29 September. Home delivery Yodel will email you with a code and tracking link once your order’s shipped. We would like to show you a description here but the site won’t allow us. I haven't had a text or email off Yodel about a tracking reference or time slot and was wondering if it would be delivered today as its almost 5pmWanted to update: Yodel have provided me with the picture of delivery and its 5 houses down and so far no one is answering the door, the - 5283605. Hopefully they can reconnect the older hub for now. The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services. Yodel was scheduled to deliver my router on 1/9/22. We would like to show you a description here but the site won’t allow us. Hi all, Yodel failed to deliver my virgin kit for my 1gb new installation and I move Thursday evening . Sign in . Have a delivered image sent directly to your device as soon as we have delivered your parcel. The deliveryman noted that the box was left behind the “bin”. Nothing turns up so I call VM and they say they’re having issues with delivery parter Yodel, whereby VM are issuing the order and Yodel are apparently saying they have no order/delivery on their end. Unfortunately I didn't received any package tracking number nor text with delivery details. Hub 3 stuck at Yodel. We would like to show you a description here but the site won’t allow us. Global Media Limited A. Hi, I received a text yesterday saying that Yodel will be in touch with a 2-hour time slot today. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3Miles Brignall. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Browse Virgin Media Virgin Media Community. Smart Send from Yodel Direct is our innovative new bulk parcel delivery. You may be able to reschedule your delivery to a different address, date or even arrange to collect from your local depot, whilst your parcel is on its way to you. However I never received a text from Yodel and eventually after waiting inside and missing work Virgin texts me stating that the package is delayed for “reasons beyond our control”. Joining in. I don’t know what to do, each party is putting the blame on the other and I’m the paying. We would like to show you a description here but the site won’t allow us. I received a text from Virgin stating my equipment will be delivered on 25th July and Yodel would contact me with a 2 hour delivery slot. 14/09. Managing your order or appointment. Why Virgin Media still use Yodel as a delivery partner I don't know. Virgin Mobile. Sunday. The kit was due to be delivered on the 3rd. Dedicated, results-oriented and organised Computer Networks Engineer and CCNA certified with +6 years of experience delivering secure and efficient systems and network environments, based on professional education and acquired expertise with up-to-date technology; looking forward to keep developing a career in the IT industry and getting. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. The very helpful member of your team that I spoke to on Friday afternoon said that because he placed the order for the new hub before 6 p. Webchat Vikram told me on Saturday that it was delayed, but still will be delivered on the Saturday 1/10/22. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. So Virgin Media sent me a link asking how my Yodel delivery was. I have had a look into your service on our system and I can see you recently contacted our team regarding this. So I went outside my house no package, checked the neighbours. But this was before we were due to move in - so when Yodel gave m. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Hi I waited in all day yesterday after having a day off work for my hub 5 to be delivered. Stay safe online. SpeedIf your parcel requires proof of delivery the driver will try to deliver to a neighbour and will need to take a photo. Not in? No worries: Yodel will leave a card explaining how to reschedule. I have received texts from VM and e-mails from Yodel since then trying to deliver me another Hub 5. I delayed delivery by Yodel for a week, but they are still intent on giving me another. I've been using a TP-Link AX72 for a while due to the WiFi being so poor on the Hub 4, but on the Hub 5 the speeds are pretty much like for like in the same rooms whether using the TP Link router or Hub 5 which is saying something. Re: Yodel (oh god, no) email when. Or stream, control and manage. in Security matters 14-09-2023; possible Scam phone call in Security matters 23-08-2023; There is an unknown telephone contact on my Virgin Media account and I can't update it in Security matters 11-08-2023Closed Virgin Media& previously Virgin Email Account still online in Security matters 02-10-2023; Is it a scam. Expecting delivery of router today but Virgin Media have not given me a tracking number. Please ensure that you select a store that is serviced by the courier handling your parcel (previously, parcels under the Collect+ brand were delivered by Yodel). i. We would like to show you a description here but the site won’t allow us. Sorry to hear you have been having issues with your Yodel delivery. We would like to show you a description here but the site won’t allow us. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. Have you been able to put a complaint in with Yodel? NB”Hi PeteU, Sorry to hear you have been unable to speak to us to try to get some further help/ support, so I can try to help I will send you an invite into a private chat, once received please click on the envelope to accept. We would like to show you a description here but the site won’t allow us. In cases where we say your parcel has been left safe, we ask that you check around your property and with friends and neighbours before contacting us. Yodel told me I had placed the delivery on hold which is complete rubbish . I ordered a student broadband package from Virgin on the 1st of September. I'm very sorry to hear about the poor experience you've had with the delivery of your equipment. All of our equipment is delivered by Yodel, but there are a small number of scenarios where the engineer may bring your equipment on your installation date. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location. On our wavelength. 5 years ago: Messaged saying my new kit would be delivered but I am not expecting anything. on 08-11-2022 12:42. When I'm logged into my account, it says the "Services will start date" as 1st June. wonkydragon. Main menu; Bundles. Do you agree with Yodel's 4-star rating? Check out what 487,613 people have written so far, and share your own experience. Virgin Mobile. We can't track it either as we weren't given a tracking number, so at a loss as to where it is! Simon Hi I waited in all day yesterday after having a day off work for my hub 5 to be delivered. 23 but no sign of it. It’s because they have gone out of their way to make it impossible to do anything about it. I was also - 5119005Hey, Ive just taken out and a new contract, phone was meant to be on its way and apparently yodel have sent it back to sender. Published: 22 Jun 2022 16:15. If you chos. We would like to show you a description here but the site won’t allow us. Smartphone users received notifications claiming to be from Virgin Media UK regarding billing details. We’ve got an incredible range of phones and phone plans fit for every budget, so while you’re in why not have a peruse. Now they have shifted the package JD0002230630967367 to the depot and asked me to coll. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals on 21-11-2022 15:03. Miles Brignall. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714You aren't alone, the same thing happened to me and several others this past week. Forum; Apps. But if the box is truly lost, wouldn’t it be eas. He would take the trollies of parcels to his van, open the side door, scan an item and THROW IT straight through the side door of van into the closed back doors, then repeat for the entire batch. Poor service Yodel, no delivery. Parcels returned to the retailer within 72 hours. Saturday. We would like to show you a description here but the site won’t allow us. Networking and WiFi. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714We would like to show you a description here but the site won’t allow us. 75 out of 5!. Having issues? We help you find out what is wrong. TV packages. 7 million in fiscal 2021, up from £9. I placed an order for a contract phone with you, received confirmation of everything including direct debit date, new phone number etc. Options. Hello NeganGaming, sorry to hear of the issues with your Yodel delivery. You will either receive a returns slip with your original parcel delivery or you can check on our website to see if we return parcels to a specific Retailer. We would like to show you a description here but the site won’t allow us. Citizens advice found Hermes and Yodel performed the worst, scoring 1. . Thanks for your post and apologies to hear you're received this email. My Virgin Media App. 5 stars. I can't get through to Yodel to ask them to return it to VM. If not, you currently cannot upgrade your delivery service but don't worry, your parcel should reach you by 9pm on or before your expected delivery date. Manage all your home and store deliveries in one place. Options. And delivery of the item is 100% the responsibility of VM - it is not the responsibility of the OP to spend any time or effort in chasing up Yodel - they are not a partner of VM they are an inadequate delivery firm that VM choose to use specifically because they are cheap - CMs responsibility Wasted a day waiting for Yodel to deliver my quick start kit, no tracking number, no text message to give a 2 hr window. Virgin Mobile. Virgin Media 8T6P52779336A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 13/11/23 20:40. Thanks in advance. How to collect a missed delivery; When we can't deliver; I think my mail is lost; Letters and parcels size guide; Redirection support; Restrictions and prohibitions; Customs information; Wrapping and packaging your mail; How to address your mail; Rubber Bands; Help with tracking. | Read 845,321-845,340 Reviews out of 890,462The ‘delivery report’ function is not supported on the O2 network. Any help? - 5120948I've been told by virgin Media yodel will be delivering it not royal mail - 5119005. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started. Send. So far, the order has been stolen by Yodel’s driver. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. This applies to calls from any phone line, including mobile, landline and payphone. Yodel Tracking. If you choose the convenience of the click and collect service from your nearest Yodel store, we do not charge a delivery fee. My Virgin Media App. When your parcel is on its way to you, our courier partners over at Yodel will send you an email or text message and will provide a 2-hour delivery window ETA. Virgin mobile - yodel delivered me some one elses parcel wow. Our network is growing all the time. Networking and WiFi. Yodel Delivery email. It is not on any of the emails or texts sent to. VM have rescheduled a second delivery, but tbh even the customer service. Rob Beck ordered a new router from Virgin Media in March. 3 years ago: Text message read "We'll be in touch tomorrow with your 2-hour slot. Thanks for posting, and a warm welcome to our Community Forums. contra Yodel Delivery Network Ltd,. Have your parcel delivered to one of our thousands of stores across the UK open 7 days a week. What have Yodel advised in regards to the delivery? Have they raised an investigation?. Your Virgin Media return En route. on 29-11-2022 08:31. We would like to show you a description here but the site won’t allow us. I clicked on the link which took me to a Yodel survey page. You would understand my shock however when I received an email however to say that my package had been delivered at 8:12pm. . I have been waiting for 2 weeks to get this parcel after chasing Yodel and VM daily to finally get an explanation. 1 ACCEPTED SOLUTION. There are now several posts on here about this scam which has happened to me in the last week. Warrington, United Kingdom GAME Digital plc 6 years 2 months. Phoned 150 first thing and actually got through to a UK call centre! The original order is now cancelled and a replacement order is being delivered on Saturday although it's still going to be Yodel delivering. Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9.